Wednesday, August 18, 2010

Folder option dissaperas from tools option due 2 some virus & that virus is not detected in any

hi this is a tough query hoping for a helpfull and a perfect answer..... i own a cell phone shopee so i do lot of symbian software downloading on my costomers memory card of series 60 phone.. but my computer get regularly stuck with a problem of folder option vanishing from tools option once in 2 to 3 days and my working system for pc is windows xp.



now my software consultant says that it is due to some mobile virus which creates some changes in system of pc that folder option disappears .. and as being mobile virus it is not getting detected in any latest version of antivirus in my pc . so as a rwsult of which i have to everytime format the system and reload the windows xp.. so please help me how 2 solve this folder option dissapearing problem permanently and the reason for vanishing of folder option and why it is not detected in any kind of antivirus i have bought a latest machine as my old machine too was geeting same problem but the problem continues with new machine also



Folder option dissaperas from tools option due 2 some virus %26 that virus is not detected in any antivirus?antivirus



I assume you have tried different virus scanners.



Once you have a clean build, make a note of all the start up items (save a log file from HijackThis -free download-just google it), then again after the infection has set in. This will also list the running processes. (maybe some clues there??)



I stumbled upon a utility that effectively resets windows on reboot, thus protecting you from malicious software. It seems to be aimed at 'public computers' but if you run more than one PC then it would be ideal. http://www.microsoft.com/downloads/detai...



Finally, I also came across a standalone virus removal tool on the symantec.com website, sorry can't remember which one it is, but it was for mobile phone virus. (Symantec have a good search facility online for viruses).



Sorry can't be more help.

No comments:

Post a Comment